![]() What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Be warned that this feels very much like a scam. We now have to go the route of disputing the deposit with our credit card company. We have now called their office twice and both times they have hung up on us, and they are not responding by text anymore. Instead of refunding us, Sean is instead demanding we pay the full $1099 invoice for work that was never done. ![]() We texted Michael, who had been coordinating things, and he said a refund of the deposit would be no problem and directed us to email Sean. Home warranty declined, saying they want to use their own. The gentleman on the phone said okay and held off on sending the technician, and he recommended we ask the home warranty if they could cover using our own preferred contractor and if not, we would get the deposit refunded. ![]() Home warranty said they wanted to inspect, so on Monday we called West Coasts office and asked to hold off on Tuesday. This company looked at our AC and said a part needed to be replaced on Saturday and they could come back on Tuesday, so we put what the guy said was a refundable $300 deposit to reserve the part while we waited to hear back from our home warranty. ![]() Related Services Available from Other Pros Find hiring guides, material costs, expert advice, how-to's and more.
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